Privacy Policy of TJNR Plastering
Effective Date: 28/10/2024
1. Introduction
TJNR Plastering (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our services, interact with our website, or otherwise engage with our business. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.
2. Information We Collect
We collect personal data from you in the following ways:
- Personal Identification Information: This may include your name, email address, phone number, and mailing address.
- Service-related Information: We collect details related to your service requests, including the type of plastering services you are interested in, project scope, and related communications.
- Payment Information: For transactions, we may collect billing information, including credit card or other payment details, securely processed by third-party payment processors.
- Website Activity: We may collect data on how you interact with our website, such as IP address, browser type, pages visited, and duration of visits. This helps us improve our website and services.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: We use your personal information to deliver the plastering services you request, including communication, scheduling, and completing your projects.
- To Process Payments: We may use payment details to process transactions securely.
- Customer Support: To respond to inquiries, provide customer service, and address any issues or concerns you may have.
- To Improve Our Services: We analyse collected data to improve our business practices, website functionality, and customer experience.
- Marketing: With your consent, we may send promotional communications about our services, new offerings, or updates.
4. Legal Basis for Processing
Under applicable data protection laws, we process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfil a contract or service request you have entered into with us.
- Consent: Where required by law, we rely on your consent to process your data for marketing or other purposes.
- Legitimate Interests: For purposes like improving our services or fraud prevention, provided that such processing does not override your fundamental rights and freedoms.
5. Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors (e.g., payment processors, IT services) who assist in operating our business.
- Legal Compliance: We may disclose your information if required by law, regulation, or court order.
- Business Transfers: If TJNR Plastering undergoes a business transaction (e.g., merger, acquisition), your data may be transferred as part of that transaction.
We do not sell your personal data to third parties.
6. Data Security
We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You may request that we correct any inaccuracies in your personal data.
- Erasure: You may request that we delete your personal data, subject to certain conditions.
- Restriction of Processing: You can ask us to restrict processing of your data in certain circumstances.
- Data Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your data in some cases.
- Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time.
To exercise these rights, please contact us at [contact@tjnrplastering.com]. We will respond to your request within a reasonable timeframe, as required by law.
8. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us understand how visitors interact with our site, enabling us to provide a better service. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of some parts of our website.
9. International Transfers
If you are located outside of the jurisdiction where we operate, your personal data may be transferred and processed in countries that may not have the same level of data protection as your country. By using our services, you consent to these international transfers.
10. Retention of Your Information
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcing agreements.
11. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the revised policy on our website with a new “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:
TJNR Plastering
Email: info@tjnrplastering.com
Phone: 07927 905988
Address: 18 Bellefield Cres, Trowbridge BA14 8SR